Credits are used to generate assets (videos and audios). We offer free credits to new users. After the trial period, credits can be purchased by Stripe or Paypal.

As of April 26th 2025, the cost of A2E functions are:

•  AI avatar video (Lipsync video): 1 credit per second. For example, if you create a 1 minute ai avatar video, it costs 60 credits
• Image to video: 30 credits per video (5 seconds long)
• Talking photo: 30 credits per photo
• Voice clone: free of charge. You only pay for the length of the content generated.
• Video Avatar (create custom ai avatar from a video): free of charge. You only pay for the length of the content generated.
• Studio Avatar (refine the lip-sync quality of a video avatar)：100 credits per avatar
• Eye Contact (refine the eye gaze direction of a video avatar): 100 credits per avatar

We accept payments via Stripe and Paypal.

Yes, your payment security is our top priority. We use industry standard stripe.com and paypal.com to process the payment. We will never know or store your financial information. SSL security to ensure that your credit card information is 100% protected.

Since we offer free trial with free avatar clone and free video synthesis, we do not refund your purchase. However, if you accidentally make duplicate orders, please contact our support team within 72 hours of your purchase.

No, you can sign up and enjoy the free trial without entering any credit card information.

There are no hidden fees. You pay for the credits, and you use those credits according to our fee schedule. You can review the pricing details on our website before making a purchase.

If you encounter any difficulties with your payment, please reach out to our customer support team at Discord or contact@a2e.ai immediately for assistance. We’re here to help!

We offer free credits for every new developers. Simply sign up your new account at https://video.a2e.ai/. Your account will automatically gain access to the API. 

Please read our API doc: https://api.a2e.ai   to know how to obtain the API token by using your account id. 

A new user automatically gets 100 credits for free, which should be enough for an initial API test. Please consider purchasing additional coins starting from $9.9 if you need more evaluation (and the ultimate application).

P.S. if you just want to quickly evaluate the visual results of AI avatars, you may want to skip code development and use our web UI @ https://video.a2e.ai   The web UI is built upon the same API.

The recent SLA is ~99.6%. Our tech team monitors outages 24/7.

In case you experience an unusual failure / timeout, you can always reach us by email (usually replied within 1 business day). If your average monthly pay > $500, e.g. you get a Dedicated Line, you can also reach us by whatsapp (usually replied within 2 hours during business hours).

We have customer support in San Francisco and Korea. The business hours apply to our coworkers in these two places.

Users in Creator Tier is able to purchase additional credits. The price of top-up is:

• $9.9 = 600 credits
• $19.9 = 1800 credits
• $80 = 10,000 credits

The additionally purchased credits do not expire, and valid to use forever.

Credit top-up is a great way for API developers to bootstrap their projects.

Users in Free and Creator Tier will receive free credits every day. The free credits are issued every 0:00 UTC daily. Currently:

• Credits of the users of the Free Tier will be reset to 30 if their credit is less than 30.
• Credits of the users of the Creator Tier will be reset to 60 if their credit is less than 60.

The credits will not increase if the user’s credit balance is larger than the threshold. For example, if a user of the Free Tier owns 80 credits (obtained by referral program) at 0:00 UTC, his balance will remain the same.

A2E’s Image-to-Video tool uses AI to turn any image into a short, dynamic video with facial movement and expression. No video editing required.

High-quality, front-facing portraits or clear subject images with minimal background noise yield the best results. We support PNG, JPG, JPEG, and WEBP formats with a maximum file size of 10MB, and the tool can generate videos in up to 4K resolution.

Most videos are ready within 10–30 seconds, depending on complexity and server load.

Yes. You can reuse, download, or regenerate videos with new inputs or effects.

Videos created with your own content are typically fine for commercial use, but please check A2E’s terms of use for full licensing details.

Not at all. The tool is designed for both beginners and prosumers—just upload, describe, and go.

Yes. Your uploaded content is securely processed.

When you register as a new user, you will receive 100 points. Afterwards, you can earn 30 points daily, and you also have the option to subscribe to a plan.

The “Link to video” API allows you to convert any web page URL into a short video ad. Simply make an API call containing the URL, and Creatify will gather all the necessary information from the page.

A2E API offers digital character AI API lip synchronization capabilities. Our API is designed to generate ready-to-use marketing videos that do not require any further post production.

To use the A2E Video API, you need an active account at A2E, and go through authentication process described in API documentation.

To create a new link, send a POST request to the /api/links/ endpoint with your API ID and API Key in the headers, and the URL you want to convert in the request body. The API will return a link ID that you can use to create a video.

Yes, it’s recommended to update the link information before creating a video. You can provide a logo URL, remove low-quality image/video URLs, or update the description to highlight specific features. Use the PUT request to the /api/links/{id}/ endpoint to update the link.

To create a video from a link, send a POST request to the /api/link_to_videos/ endpoint with your API ID, API Key, and the link ID you obtained earlier. You can customize the video by specifying the visual style, script style, aspect ratio, video length, language, target audience, and target platform.

After creating a video, you will receive a video ID. Use this ID to send a GET request to the /api/link_to_videos/{id}/ endpoint to check the status of the video. When the status is done, you will find the video output in the video_output field.

The “Lip synchronization API” is a text to video AI API that converts text or audio files into realistic videos of people speaking. Our AI model generates high-quality videos with accurate lip movements based on the provided text or audio.

To generate a video, send a POST request to the /api/lipsyncs/ endpoint with your API ID, API Key, the text you want the person to speak, the creator ID, and the desired aspect ratio. The API will return a lipsync item ID.

After queuing a generation task, you will receive a lipsync item ID. Send a GET request to the /api/lipsyncs/{id}/ endpoint with this ID to check the status of your video generation. When the status is done, you can download the video using the link provided in the output field.

We offer over 50 different personas for the “Lip synchronization” API. You can find the full list of available personas in our documentation.

The latency of the A2E Video APIs depends on the specific API you are using. For the “Link to video” API, there are two separate requests:

1. Link creation: This process is fast and typically takes less than 5 seconds.
2. Link to video: Generating a video from a link takes around 5 minutes. This is because the API needs to perform several tasks, such as generating a script, generating audio, matching an avatar, finding the best assets to display, and synchronizing the lip movements.

For the “Lip synchronization” API, the latency is approximately 1:10, meaning that generating a 15-second video will take about 150 seconds. The latency also depends on the avatar resolution you choose. Higher resolution avatars will take longer to generate compared to lower resolution ones.

To get started with A2E’s AI Video API, follow these simple steps:

1. Create a A2E account and obtain your API ID and API Key.
2. Review the API documentation to understand the available endpoints and request parameters.
3. Make API requests to create links, update link information, and generate videos.
4. Monitor the status of your video generation tasks using the provided endpoints.
5. Retrieve and use the generated video content in your applications or campaigns.

Yes, A2E offers dedicated support to assist you during the API integration process. Our knowledgeable support team is available to answer your questions, provide guidance, and troubleshoot any issues you may encounter. We strive to ensure a smooth integration experience and are committed to helping you successfully leverage our AI Video API in your projects. To get support please use chat options available on the website and app, or join our Discord server. Alternatively you can contact us via email at contact@a2e.ai.

A2E’s generative AI Video API is versatile and can be applied to various use cases, such as:

– E-commerce product promotions and advertisements

– Social media marketing campaigns

– Explainer videos and tutorials

– Personalized customer onboarding and support

– News and entertainment content creation – Educational content and online course materials