Credits are used to generate assets (videos and audios). We offer free credits to new users. After the trial period, credits can be purchased by Stripe or Paypal.

As of April 26th 2025, the cost of A2E functions are:

•  AI avatar video (Lipsync video): 1 credit per second. For example, if you create a 1 minute ai avatar video, it costs 60 credits
• Image to video: 30 credits per video (5 seconds long)
• Talking photo: 30 credits per photo
• Voice clone: free of charge. You only pay for the length of the content generated.
• Video Avatar (create custom ai avatar from a video): free of charge. You only pay for the length of the content generated.
• Studio Avatar (refine the lip-sync quality of a video avatar)：100 credits per avatar
• Eye Contact (refine the eye gaze direction of a video avatar): 100 credits per avatar

We accept payments via Stripe and Paypal.

Yes, your payment security is our top priority. We use industry standard stripe.com and paypal.com to process the payment. We will never know or store your financial information. SSL security to ensure that your credit card information is 100% protected.

Since we offer free trial with free avatar clone and free video synthesis, we do not refund your purchase. However, if you accidentally make duplicate orders, please contact our support team within 72 hours of your purchase.

No, you can sign up and enjoy the free trial without entering any credit card information.

There are no hidden fees. You pay for the credits, and you use those credits according to our fee schedule. You can review the pricing details on our website before making a purchase.

If you encounter any difficulties with your payment, please reach out to our customer support team at Discord or contact@a2e.ai immediately for assistance. We’re here to help!

We offer free credits for every new developers. Simply sign up your new account at https://video.a2e.ai/. Your account will automatically gain access to the API. 

Please read our API doc: https://api.a2e.ai   to know how to obtain the API token by using your account id. 

A new user automatically gets 100 credits for free, which should be enough for an initial API test. Please consider purchasing additional coins starting from $9.9 if you need more evaluation (and the ultimate application).

P.S. if you just want to quickly evaluate the visual results of AI avatars, you may want to skip code development and use our web UI @ https://video.a2e.ai   The web UI is built upon the same API.

The recent SLA is ~99.6%. Our tech team monitors outages 24/7.

In case you experience an unusual failure / timeout, you can always reach us by email (usually replied within 1 business day). If your average monthly pay > $500, e.g. you get a Dedicated Line, you can also reach us by whatsapp (usually replied within 2 hours during business hours).

We have customer support in San Francisco and Korea. The business hours apply to our coworkers in these two places.

Users in Creator Tier is able to purchase additional credits. The price of top-up is:

• $9.9 = 600 credits
• $19.9 = 1800 credits
• $80 = 10,000 credits

The additionally purchased credits do not expire, and valid to use forever.

Credit top-up is a great way for API developers to bootstrap their projects.

Users in Free and Creator Tier will receive free credits every day. The free credits are issued every 0:00 UTC daily. Currently:

• Credits of the users of the Free Tier will be reset to 30 if their credit is less than 30.
• Credits of the users of the Creator Tier will be reset to 60 if their credit is less than 60.

The credits will not increase if the user’s credit balance is larger than the threshold. For example, if a user of the Free Tier owns 80 credits (obtained by referral program) at 0:00 UTC, his balance will remain the same.

A2E’s Image-to-Video tool uses AI to turn any image into a short, dynamic video with facial movement and expression. No video editing required.

High-quality, front-facing portraits or clear subject images with minimal background noise yield the best results. We support PNG, JPG, JPEG, and WEBP formats with a maximum file size of 10MB, and the tool can generate videos in up to 4K resolution.

Most videos are ready within 10–30 seconds, depending on complexity and server load.

Yes. You can reuse, download, or regenerate videos with new inputs or effects.

Videos created with your own content are typically fine for commercial use, but please check A2E’s terms of use for full licensing details.

Not at all. The tool is designed for both beginners and prosumers—just upload, describe, and go.

Yes. Your uploaded content is securely processed.

When you register as a new user, you will receive 100 points. Afterwards, you can earn 30 points daily, and you also have the option to subscribe to a plan.

The “Link to video” API allows you to convert any web page URL into a short video ad. Simply make an API call containing the URL, and Creatify will gather all the necessary information from the page.

A2E API offers digital character AI API lip synchronization capabilities. Our API is designed to generate ready-to-use marketing videos that do not require any further post production.

To use the A2E Video API, you need an active account at A2E, and go through authentication process described in API documentation.

To create a new link, send a POST request to the /api/links/ endpoint with your API ID and API Key in the headers, and the URL you want to convert in the request body. The API will return a link ID that you can use to create a video.

Yes, it’s recommended to update the link information before creating a video. You can provide a logo URL, remove low-quality image/video URLs, or update the description to highlight specific features. Use the PUT request to the /api/links/{id}/ endpoint to update the link.

To create a video from a link, send a POST request to the /api/link_to_videos/ endpoint with your API ID, API Key, and the link ID you obtained earlier. You can customize the video by specifying the visual style, script style, aspect ratio, video length, language, target audience, and target platform.

After creating a video, you will receive a video ID. Use this ID to send a GET request to the /api/link_to_videos/{id}/ endpoint to check the status of the video. When the status is done, you will find the video output in the video_output field.

The “Lip synchronization API” is a text to video AI API that converts text or audio files into realistic videos of people speaking. Our AI model generates high-quality videos with accurate lip movements based on the provided text or audio.

To generate a video, send a POST request to the /api/lipsyncs/ endpoint with your API ID, API Key, the text you want the person to speak, the creator ID, and the desired aspect ratio. The API will return a lipsync item ID.

After queuing a generation task, you will receive a lipsync item ID. Send a GET request to the /api/lipsyncs/{id}/ endpoint with this ID to check the status of your video generation. When the status is done, you can download the video using the link provided in the output field.

We offer over 50 different personas for the “Lip synchronization” API. You can find the full list of available personas in our documentation.

The latency of the A2E Video APIs depends on the specific API you are using. For the “Link to video” API, there are two separate requests:

1. Link creation: This process is fast and typically takes less than 5 seconds.
2. Link to video: Generating a video from a link takes around 5 minutes. This is because the API needs to perform several tasks, such as generating a script, generating audio, matching an avatar, finding the best assets to display, and synchronizing the lip movements.

For the “Lip synchronization” API, the latency is approximately 1:10, meaning that generating a 15-second video will take about 150 seconds. The latency also depends on the avatar resolution you choose. Higher resolution avatars will take longer to generate compared to lower resolution ones.

To get started with A2E’s AI Video API, follow these simple steps:

1. Create a A2E account and obtain your API ID and API Key.
2. Review the API documentation to understand the available endpoints and request parameters.
3. Make API requests to create links, update link information, and generate videos.
4. Monitor the status of your video generation tasks using the provided endpoints.
5. Retrieve and use the generated video content in your applications or campaigns.

Yes, A2E offers dedicated support to assist you during the API integration process. Our knowledgeable support team is available to answer your questions, provide guidance, and troubleshoot any issues you may encounter. We strive to ensure a smooth integration experience and are committed to helping you successfully leverage our AI Video API in your projects. To get support please use chat options available on the website and app, or join our Discord server. Alternatively you can contact us via email at contact@a2e.ai.

A2E’s generative AI Video API is versatile and can be applied to various use cases, such as:

– E-commerce product promotions and advertisements

– Social media marketing campaigns

– Explainer videos and tutorials

– Personalized customer onboarding and support

– News and entertainment content creation – Educational content and online course materials

Virtual Try-On is a technology that lets users see how clothes, accessories, or makeup would look on them — without physically wearing or applying them.

Using AI and computer vision, it overlays virtual items onto a photo,
A2E hopes to make changing outfits and fashion styles less burdensome for users.

We accept common image formats including JPG, PNG, and WEBP files. For best results, use high-resolution images that represent garments and the model clearly.

Our AI clothes changer app can handle most common garment types including tops, dresses, pants, skirts, and outerwear.

Currently, A2E Virtual Try On works best with individual photos. For best results, use photos featuring a single person with a clear, unobstructed view of their body.

When registering an account, you receive several free credits to try on clothes.

The number of outfit changes depends on available credits on your subscription plan. The more credits you have, the more outfits you can try on with our AI.

Yes, A2E is designed to adapt to a wide range of clothing styles, from casual to formal, ensuring a versatile try-on experience.

Absolutely! Our platform is built to accommodate different body types, offering a personalized and inclusive virtual try-on experience.

A2E‘s Virtual Try On provides highly realistic try-ons using advanced AI that meticulously adapts clothing to the user’s body and the chosen outfit’s style and texture.

We do not offer an API at this time. Our team is focused on enhancing the platform’s core features and may consider API availability in the future.

It reduces marketing costs by eliminating traditional photoshoots and creates engaging product visuals that drive sales.

Yes, our AI tool supports a wide range of products, ensuring lifelike imagery for diverse items.

Absolutely, the AI-generated images offer photorealistic quality comparable to professional photoshoots.

Our platform offers seamless integration with minimal technical complexity, allowing effortless implementation across your inventory.

An AI Product Avatar is a digital model that can hold and showcase your product in realistic video formats. It eliminates the need for traditional photoshoots, allowing you to create high-quality, customizable videos in minutes.

Voice cloning is the process of replicating or synthesizing a person’s voice, typically from audio samples, to create its digital replica which can be used to generate speech for various purposes, such as presentations, podcasts, audiobooks, and video voiceovers.

You can upload up to one voice recordings to create your voice clone. You should upload an audio file with total duration >= 8 seconds and <= 60 seconds. The voice quality is more important than audio length. We recommend uploading high quality audio in wav format.The more varied and clear the recordings, the better the quality of the final voice model.

The processing time depends on the length and quality of your recordings, but typically, you can expect your voice clone to be ready within 2 minutes after uploading.

The higher the quality of your voice samples, the better the resulting voice model will be. Your recordings should feature a single speaker, be clear, and be free from background noise, music, and effects such as echo or reverb. Avoid long silences, multiple speakers, and ambient noise like air conditioners or street sounds.

Yes, your data is safe with us; we take your privacy and security seriously. All uploaded recordings are handled with care, and we only retain your data for as long as needed to generate your voice clone. Your voice samples are not used for further training of our voice cloning technology or to enhance our other AI products.

AI face swap refers to the use of artificial intelligence (AI) technology to digitally replace one person’s face in an image or video with another person’s face. This technology employs sophisticated algorithms to analyze facial features, expressions, and movements, allowing for seamless and realistic swapping of faces.

Absolutely. We prioritize your privacy and security, and we never store your facial data.

Yes, our advanced AI technology ensures natural and realistic results by accurately integrating the target face into the base photo.

Yes, of course. Face swap allows you to replace your face without any other selected face. For example, you can put a male face on a female portrait, or an aged face on a baby photo. You can be anyone you want without any limits!

Here are some tips to help you get the best face swap.First, choose a facial photo with clear facial features. Avoid uploading blurry photos for processing.Second, make sure the photo is taken front-facing, without any obstructions like hands or other objects covering the face.

Video face swapping involves digitally exchanging the face of an individual in mp4 files. This process replaces one person’s face with another, resulting in a humorous or entertaining effect. Face swapping on mp4 is not only possible, but it’s also fun. With A2E FaceSwap, you can effortlessly create personalized, fun moments.

Unfortunately, the face swap only works for human images. It is designed to detect and align human facial features to ensure accurate and realistic results.

A talking photo is a static image enhanced with AI to simulate human-like speech and expressions, transforming it into a dynamic and engaging character. It’s perfect for e-learning, greeting videos, product explainers, customer service, and more, by generating realistic voiceovers and animations based on a portrait with audio. This simple, efficient, and budget-friendly way to create content adds a personal touch and helps build stronger connections at scale with ease.

Yes, A2E supports all types and styles of photos for talking avatars. From real humans and AI-generated avatars to half or full-body shots and expressive poses, A2E brings them all to life with stunning realism.

A2E currently supports to generate up to 1 minute long videos from photos.

The language support varies based on the input method you choose:

Text-to-Speech Input: A2E currently supports up to 29 languages, including English, Chinese, Spanish, Arabic, Russian, Portuguese, French, German, Korean, Japanese, Hindi, Thai, Vietnamese, Turkish, Filipino, Finnish, Czech, Danish, Dutch, Polish, Romanian, Slovak, Swedish, Croatian, Indonesian, Italian, Bulgarian, Greek, Malay, Tamil, Ukrainian.

Audio Uploads: A2E supports any language and dialect, allowing for unlimited flexibility.

At the moment, A2E supports animating one face per photo.

Yes! You can stay 100% safe to create talking AI avatars using A2E, no virus, no malware and no data leak.

There are two possibilities:

1. Your photo doesn’t meet our requirements.

You must upload a clear front face image under 10MB. Photos with facial occlusion will fail to pass our moderation process. Don’t worry, we will inform you when your photo can’t be recognized. Upload a qualified one to try creating again.

2. Your script includes inappropriate or sensitive information.

It is suggested to use a script with formal, moderate and positive words. If some illegal and restricted content appears, such as sexual abuse, fraud scheme, terrorism & violence, private information, you can’t create the talking avatar video successfully.