Why did an early Pro renewal not add credits immediately?

Buying another Pro one-time plan before your current period ends extends the service period. It does not work as an instant credit top-up. Renewal credits are released according to the schedule shown in Billing, usually when the new period begins. If you need credits now, buy a separate top-up. If the date or amount shown…

Buying another Pro one-time plan before your current period ends extends the service period. It does not work as an instant credit top-up. Renewal credits are released according to the schedule shown in Billing, usually when the new period begins. If you need credits now, buy a separate top-up. If the date or amount shown in Billing looks wrong, email contact@a2e.ai with your account email and order ID.

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